Buying from a used car dealer

A few friends are looking to upgrade their cars and having read my review of Station Garage in Balsall Common, were asking my opinion on various options available.

Buying a used car is always a gamble. There are usually three reasons a person sells of a car:
1. Upgrading to a new car
2. Financial problems &
3. Some problems with the car.

More often than not, it is usually the third reason. So be very careful when buying a used car. Used car dealers are usually costlier than private sellers. However, most usually offer some kind of warranty or the other. Take Station Garage for example. Their main selling point is the fact that they offer 12 months warranty on their cars and 12 months MOT as well. However, I have to be honest.

I am not really happy with the garage. I specifically requested them to change one of the back tyres and to top up the engine oil as I found out that it was quite low. They did change the tyre and topped up the oil as well. You will notice that I say "topped up" and not "change". That's because they simply topped up the engine oil with some used oil. Some of my other friends confirmed this as well.

I am not sure why they did this but it really lowered my evaluation of the garage. I stopped recommending them after I found out about the oil. Going to have to go for a full service soon because I am not really sure what they meant by "car serviced" and what they did with the car now. That's what happens when customer don't trust a company any more.

Satisfied customers will usually recommend the company and help bring in new customers. On the other hand, unsatisfied customers will spread the bad news even more, more so when they happen to be bloggers.

Washing the engine

I plan to sell off my old Ford Escort. Decided to give it a nice wash before putting it up on the market. Took it to the car wash nearby, just behind "The Pilot" pub on Burnaby road. The rates were not bad - £5 for external wash and £10 for steam washing the engine.



The guy did a great job and my car looks like new (well almost).



However, the story does not end there. Yesterday, I was driving to Ikea with my wife, the car suddenly started backfiring and jerking. Quickly drove over to KNS Autoparts Ltd at Foleshill. Found out that a pipe was loose and leaking air (I am not sure from where) and also that water had got into my engine (where the spark plugs are located). So they took my car in for a while and cleaned the engine up. The damage was not that bad - only £10/ The car was perfectly OK after that but what a scare.

My "Auto Story in Pictures Wednesday" post.

Electric cars in La Rochelle

This is my second "Auto Story in Pictures Wednesday" post.

Saw a few cars near the Les Minimes post on our vacation in La Rochelle. They were hooked up to some sort of recharging post. I don't understand French but I immediately realised that they were electric cars. Later on found out that they are part of La Rochelle's active environmental pollution reduction policy. The electric cars are for hire and pay by usage time and mileage totalled during the month.







The pictures here are of the Citroën AX. You can recharge them for free.

Malaysians may recognise the shape. The Proton Tiara produced in the country from from 1996 to 2000 was based on the Citroën AX.

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If you wish to join "Auto Story in Pictures Wednesday, just send me an email (ahoklah@gmail.com) with a link to your post and I will email you the code for the blogroll. Will add you to the blogroll as soon as you have it up on your own blog.

Jaguar Special Edition XK60

To celebrate the 60th anniversary of the iconic XK120 sports car, Jaguar has launched a special addition to the XK range, named Special Edition XK60.

The car is available in both coupé and convertible version and is powered by a naturally aspirated 4.2 litre V8 engine. The car' has something known as the Computer Active Technology Suspension for better control and agility with comfort.

Unique styling includes Senta alloy wheels, a sporty alloy gear knob and selector-gate surround, plus distinctive body enhancements: a new front spoiler and rear valance panel, chrome finished side vents and bright upper and lower front grille meshes, special tailpipe finishers and sill appliqués on both sides of the car.

There is no at no additional cost and prices start from £60,995.

Reviews of garages / workshops in Coventry

Hollis Road garage - MOT

KNS Autoparts Ltd, Foleshill - Car Repair/Ford Specialist

National Tyres and Autocare, Gosford Street - Tyres

Station Garage Coventry, Ballsal Common - Used Car and Servicing

Taxi & car repairs, Stoney Stanton - Car Repair and Servicing

TPS Autos Ltd, Foleshill - Car Repair/ MOT

Review of KNS Autoparts - Ford specialists in Coventry

After I bought the Volvo from Station Garage, I was wondering what to do with our old Ford Escort. Read my post "Ryanair to La Rochelle" in case you are wondering what happened to the car.



I had made up my mind to sell it as scrap as almost everyone I had talked to had convinced me that it was not worth trying to fix - "The cost would be more than it was worth".

Looked up the local newspaper and called up some scrap dealers, enquiring how much they could give me for the car. The maximum offer I got was £100. That was ridiculous considering the fact that the new Barum tyres I had fitted recently cost me £45.

I then checked with my favourite garage - Taxi & car repairs. Unfortunately Mr. Isfaq told me that he doesn't do engine repairs. There's one guy whom most Malaysians living in Coventry send their Mercedes Benz cars for repairs. He told me that it would cost me a minium of £500 to fix the head gasket. That was the same amount that he had charged my friend Ihsan for a similar problem with his car as well. Considering the fact that Ihsan's car was a Mercedes and mine, a Ford Escort, I certainly expected him to charge me less.

By that stage, I really didn't know what to do and had made up my mind to sell off the parts bit by bit on eBay when one of my friends told me to try KNS Autoparts Ltd in Lockhurst Lane. They are specialised in Ford cars.

I didn't really have any high hopes but I called them up anyway. Chris picked up the phone and I described my car and the problem. I couldn't believe it when he told me that he could fix the car and that it would cost me only £300 plus VAT. Of course I readily agreed. They were even willing to tow the car to their garage Free-of-charge.

So I gave them my car keys, told them where it was parked and went off on my holiday to France.

Called them up yesterday morning. Chris replied saying that the car was fixed and I could pick it up anytime. I was actually expecting him to tell me that the car needed more work and that it would mean more money. A lot of dishonest garages do that.

Altogether it cost me £352.50 (inclusive of VAT). It may be my imagination but the ride feels much smoother than before. Of course, it's been just one day but I am impressed with the work the guys at KNS Autoparts have done. Chris told me that I could bring back the car if it has any problems.

If you are in Coventry and have a problem with your old Ford Escort, you know where to go now.

The garage is located at 187, Lockhurst Lane, Foleshill, CV6 5NQ, Coventry.
Tel: 024 7658 1798

Buying a used car - my experience with Station Garage

Continued from "Buying a used car - my experience 1."


Note: Company not recommended. Have had numerous complaints about this company from various readers. Moreover the company website has been down for quite sometime. Calls to the owner were unanswered and I assume the company has closed down. However, I am still using the Volvo I bought from them and is still running fine.

After my disastrous day in Solihul and Birmingham, I was back on the Auto Trader site. I found a few Ford Mondeos I liked and within my budget. Unfortunately found out that the first two I had listed down had been sold. There was a private seller but he was still servicing the car and asked me to call up later.

While going through the various cars, I noticed one Mondeo with really low mileage and if I was able to knock down a couple of prices, it would be well below my budget. The used car dealer - Station Garage Coventry was in Balsall Common, about 7.3 miles from my house. As I couldn't wait, I just took a cab and set off for the place directly without calling. What really attracted me was their claim that their cars:

"come with 12 months parts and labour warranty. For your peace of mind, they are all HPI checked."

It is a good idea to go to a car dealer without calling so that you can look around at leisure. Even if you do call them up, don't tell them what car you are interested in as I learnt from some friends that they would "prepare" it for you before you turn up and you might miss a few things.

Anyway, I reached the place and Jonathan, the guy running the place showed me the Mondeo I was interested in. Around that time, my friend Ihsan turned up as well. Had a look at the engine which was tip top by the way, and took it for a test drive. It was OK but not that smooth. The clutch was stiff and the hand brakes were not working.

While looking around, I suddenly laid my eyes on this Volvo S40. The price was slightly higher than my budget but I was sure that I could knock it down a bit. It had only done 65K miles and took it for a test drive. That was it - I decided to buy the car. The car ticked all my requirements - including the extras, sports rims, air conditioning and CD player. Now was time for haggling.

As much as I tried, Jonathan wouldn't budge on the price. I gave up on the Volvo and tried to reduce the price of the Mondeo but it was "No!" again. As I was about to leave , he was willing to reduce the price on the Mondeo by about £99 pounds but I decided to look for another Volvo elsewhere.

When I came back home I had a discussion with my wife. We looked at other Volvo S40s available and found a few within the same price range. Some were cheaper but with a higher mileage. However, none offered a 12 months parts and labour warranty. Plus it came with 12 months MOT.

That was it. I called the garage up and informed Jonathan that I wanted to buy the car and would be back at the garage the next day. He told me that there was someone coming to look at the car as well. I doubted it as the car was no where listed on their stock list nor on the auto trader.

Later at night we decided to check out the car's history on the RAC site.That's when I started to have doubts. The report said "Details currently held on the National Mileage Register (NMR) indicates that there may be a mileage discrepancy on this vehicle". That set off a lot of alarm bells even though the estimated market value was higher at that mileage.

So called up the garage in the morning the next day and informed Jonathan about my concerns. However he assured me that it might be human error and had the service records to prove it.

To cut a long story short (it's already long) I went back and finally bought the car. The garage had the car serviced and replaced one of the tyres as well. After I had paid the money (via debit) and as I was about to drive away, suddenly realised that the car had no floor mats. And I wasn't getting any. A small thing but left me somewhat dissatisfied.

Anyway, that's was my experience with Station Garage Coventry based in Ballsal Common and here's my new ride:


Here's their address:
Station Garage
Station Road
Ballsal Common
Coventy
CV7 7EF

Tel: 01676 534055

Related Link: Find used cars

Ford sued for selling too many limited edition Mustangs

Drew Connor, a Ford customer along with 100 other people are suing  Ford and Roush Performance Products Inc. for alleged misrepresentation. According to them, they were promised that  only 100 Roush Stage 3 BlackJack editions of the Ford Mustang would be produced in 2007 which were sold at a premium (Conner paid $58,846.25 for his car). Ford than later produced another 100 for sale in 2008.

Image from the Ford Power site.

Though it seems ridiculous, the guys have a point. The car is not as rare as they were promised they would be and the value would be lowered.

Have to see how this turns out.

Read on the Auto Blog: ROUSH and Ford sued for making too many Blackjack Mustangs
& on CNN: 2nd UPDATE: Ford, Roush Sued Over Limited-Edition Mustang

Buying a used car - my experience 1

Buying a used car is a tiring and frustrating task. I have learnt that over the course of thiese few day. Ever since my car broke down along the A14 and I found out that repairing the engine would cost me more than the value of the car, I have been looking for a good used car.

Besides looking at the newspapers (where I didn't find anything I liked) I also went to the Auto Trader site. Initially I looked for private sellers listing their Toyota Avensis but all the good ones (read best prices) had already been sold. It's amazing how popular this model is here in the UK. My next choice was the Nissan Primera because of the good review. I usually refer to Honest John which lists1200 comprehensive car reviews. Coming back to the Nissan Primera, it was my choice because it receives quite favourable reviews. However, every single one I liked on the Auto Trader site was beyond my budget (which is not really much to start with).

A relative living in Birmingham gave me some leads around Birmingham. My friend Ishan kindly consented to drive me around. My first car was a Nissan Primera at a car dealer in Solihul. I didn't like the car the first time I laid my eyes on it. It was in a really bad shape and when I gave it a test drive, it had a really unbearable odour inside. I don't need to tell you my decision.

Next was a 1.8 Turbo Diesel in Birmingham. I really liked it but the guy who was selling it really talked a lot and it was really suspicious because the price was too cheap. He seemed over eager to get rid of the car as well. Never-the-less I decided to buy the car and gave him £70 as deposit after agreeing on a price. However, I just couldn't get rid of this nagging feeling. 

I had passed over the details of the car to my wife and I didn't know it but she had done a check on the car's history on the RAC site. You have to pay £5 but you get to learn some important details about the car. In this case, she discovered that the car had previously been involved in an accident and had been recordered as a total loss by the insurance company. It was listed as a category D "Vehicle damaged but repairable - the insurer decided not to repair". Not all category D cars are bad but I was not willing to take the chance and turned back at once. The guy agreed to give me back my deposit and he looked really miserable and I pitied him, but I had no choice.

Now it was back to the Auto Trader site and I widened up my option. I started looking for Ford Mondeos, VW Passats, etc.

To be continued in next post...